![]() ![]() Each extension is now being listed as a "legacy" extension, alongside a warning that it "could not be verified for use in Firefox and has been disabled." A ticket submitted to Mozilla's Bugzilla bug tracker first hit at around 5:40 PM Pacific, and suggests the sudden failure is due to a code signing certificate built into the browser that expired just after 5 PM (or midnight on May 4th in UTC time). Reports are pouring in of a glitch that has spontaneously disabled effectively all Firefox extensions. If none of these help: please feel get in touch and let us know what you've tried! We'll do our best to help out.Did you just open Firefox only to find all of your extensions disabled and/or otherwise not working? You're not alone, and it's nothing you did. If you are actively running a VPN or antivirus software on your computer, you might try disabling it to see if it fixes the problem. Sometimes, desktop antivirus, network settings, or VPNs block the ads. You might consider reverting your browser to default settings or uninstalling and reinstalling the browser. If this solves your problem, we know your main browser has some setting or customization that's breaking sign-in. For example, if you normally use Chrome, try downloading Safari, add Tab for a Cause, and see if the problem is fixed. If possible, please try downloading another browser without any customizations. Test out another browser with default settings. On Chrome, make sure "Do not track" is disabled: On Firefox, visit your privacy settings (enter about:preferences#privacy into the URL bar) and ensure that the tracking protection is set to "Standard". In this case, you may have to disable the privacy options for the new tab page. If your browser is the issue, it may be blocking ads because of strict privacy settings. ![]() The best way to see if your browser is the problem is: try another browser! Ideally, download a fresh version of a browser you don't use (Chrome or Firefox) and see if ads show up on the new tab page: If you are currently using one of those adblockers, we can highly recommend Ublock Origin as a free, open source, and fast adblocker that allows you to whitelist Tab for a Cause.Ĭheck if your browser is blocking the ads. Ghostery, Adguard, and Avira do not work on either browser, and Adblock Plus might not work on Firefox. Please note that there are a few adblockers that are not compatible with Tab for a Cause at the moment. Please visit and follow the instructions on this page: If you have an ad blocking or privacy extension, you'll likely have to whitelist the new tab page. If an ad blocking extension is the culprit, try whitelisting the new tab page. Disable every add-on except Tab for a Cause If it’s fixed, enable other extensions one at a time to determine which one is causing the problem.Ģ. Disable every extension except Tab for a Cause (uncheck the “Enabled” boxes)ģ. Please disable all other extensions, even ones that seem like they shouldn’t be a problem, because sometimes extensions have unexpected side-effects.Ģ. Let's check if other browser extensions are the cause. ![]() If you don't see any ads, it's likely that something is blocking them: your browser, browser extensions, other software, or your network. ![]()
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